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Context Help

If you feel lost inside our Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will open. It includes thorough information about all the operations that you can carry out on that particular page. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide variety of how-to video clips clarifying how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive FAQ database, which contains questions asked by actual persons and offers practical solutions. We constantly "revamp" our FAQ section with new articles so as to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can contact our fantastic team of customer service technicians available 24x7x365 and eager to help you with any query. Each support ticket you submit will be answered in less than 60 minutes (the average response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 243186

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com